Hellodrive

This Privacy Policy describes how HelloDrive ("we", "our", or "us") collects, uses, discloses, and protects your information when you use the HelloDrive mobile application, website, or related services (the "Platform").

1. Information We Collect

We collect the following types of information when you use HelloDrive:

• Personal Information: Name, phone number, email address, location, and profile details you provide during registration or ad posting.
• Device Information: Device type, operating system, IP address, browser type, and usage statistics.
• Location Data: If you enable location access, we may collect your device’s approximate location to improve search results and recommendations.
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze traffic patterns.

2. How We Use Your Information

Your data is used to:

• Operate, maintain, and improve the HelloDrive Platform.
• Enable you to create listings, communicate with buyers/sellers, and complete transactions.
• Personalize your experience and show relevant listings.
• Send important updates, alerts, or promotional messages (you may opt out anytime).
• Ensure safety, detect fraud, and comply with legal obligations.

3. How We Share Information

We do not sell your personal information. However, we may share it in the following cases:

• With Other Users: Basic contact details you choose to share when posting an ad.
• With Service Providers: Third-party partners that help us with hosting, analytics, and communications.
• For Legal Reasons: When required by law or to protect our rights, users, or the public.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data by contacting us at support@hellodrive.in.

5. Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You may:

• Access or correct your personal information via your account settings.
• Request deletion of your account and data.
• Withdraw consent to marketing communications.

7. Children’s Privacy

HelloDrive is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us immediately.

8. Links to Third-Party Sites

The Platform may contain links to third-party websites or apps. We are not responsible for their privacy practices or content. Please review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our Platform with a revised “Last Updated” date. Continued use of HelloDrive after such updates means you accept the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@hellodrive.in
Website: www.hellodrive.in